Frequently Asked Questions

CRM.LIMO is a marketing platform built specifically for the limousine, black car and chauffeur industry. It brings PPC landing pages, AI content and image generation, social media scheduling, SEO and rank tracking, review management, a quote widget and a chatbot together in one dashboard, so you do not have to run five separate tools.

Go to portal.crm.limo and sign in with the email and password created for your account. If you have forgotten your password, use the "Forgot your password?" link on the sign-in page and we will email you a reset link.

No. If you do not have one, our Instant Limo Websites feature gives you professionally designed templates built for the limo industry that you can personalize in a few clicks. If you already have a WordPress site, the platform can publish landing pages and blog posts straight to it.

Creating your account and connecting your website is quick. Connecting integrations such as Google Ads, Google Business Profile or your social accounts takes a little longer because each one requires you to authorize access with that provider. Our support team can walk you through it.

Blog posts, SEO landing pages for specific services and cities, social media captions, and standard website pages. It also generates images. Content is written around your business: your services, your city, your fleet and your service areas.

Yes. AI output can be inaccurate or outdated, and you are responsible for anything published under your brand. Always read it, check the facts — especially prices, vehicle details and service areas — and edit before you publish.

You do. Everything you create through the platform is yours, and it stays yours after you publish it or if you later close your account.

Search engines judge content on whether it is helpful and accurate, not on how it was produced. Content that is reviewed, edited and genuinely useful performs well. Publishing large volumes of unreviewed, thin or duplicated pages is what causes problems, which is why we ask you to review before publishing.

Yes. Every landing page opens in a full editor where you can change text, tables, images and the SEO title and description. Save your changes, then publish or re-publish to your website.

Google Ads, Google Analytics, Google Business Profile and Google Maps; Facebook, Instagram, LinkedIn, TikTok and WhatsApp; Twilio, Zoom and Stripe; Limo Anywhere for reservations; and Zapier for everything else. Landing pages and blog posts publish directly to WordPress.

Your site runs a small connector plugin. When you publish, the portal sends the page content, title, slug, SEO fields and featured image to your site over that connection and creates or updates the page. Nothing is published without you clicking publish.

Yes. The quote widget is compatible with Limo Anywhere through Zapier, so quotes and reservations can flow into your existing booking workflow.

The related features stop working and no further data is sent to that provider. Data already published on that platform — posts, campaigns, pages — stays where it is and remains under your control.

You add the keywords that matter to your business and the locations you serve. The platform checks positions on a regular schedule and records them so you can see movement over time, including local map rankings.

Rankings are refreshed on a recurring schedule. You can also trigger a check manually from the keyword or ranking screens when you need an up-to-date reading.

No, and you should be cautious of anyone who does. Search rankings depend on competition, your site's history, your location and search engine algorithms that change constantly. The platform gives you the tools and the measurement; it cannot guarantee a position.

Subscriptions are billed in advance for the period shown on your plan and renew automatically until you cancel. Payments are processed by our payment provider — we never store your full card number.

You can cancel at any time. Cancellation takes effect at the end of the billing period you have already paid for, so you keep access until then.

You can export your content for 30 days after your account closes. After that we delete or anonymize it, except where we are legally required to keep certain records. Anything already published to your own website or social accounts is unaffected.

Yes. Accounts are per person, with roles and permissions controlling what each user can see and do. Do not share one login between several people — that breaks the audit trail and weakens security.

All traffic to the portal is encrypted with TLS. Passwords are stored as salted hashes and can never be read back. Access is controlled by role-based permissions, integration credentials stay server-side, and administrator impersonation is logged.

No. We do not sell your personal information and we do not share it with third parties for their own advertising. Data is shared only with the providers needed to run the features you use, as listed in our Privacy Policy.

Only when you use an AI feature, and only the prompt and the context needed to produce the result — for example your business name, city and service list. Do not put passenger details or payment information into AI prompts.

Contact us through crm.limo/contact and tell us what you need. We will respond within the period required by applicable law. Full details are in our Privacy Policy.

Customer support is available 24/7. Reach us through the portal or the contact form at crm.limo/contact. You can also write to CRM.LIMO, 1222 SE 47th St., Cape Coral, FL 33904, USA.

Yes. You can schedule a demo from crm.limo and we will walk you through the features that matter most to your operation.